Hispalang Privacy Policy
DATA CONTROLLER
TOP SCHOOL, SL with NIF B53025904 and address at GUADASSUAR, 6 – 03202 ELCHE (Alicante). You can contact the Data Controller by phone at 965424966 or by email at administracion@topschool.es.
With this privacy policy, we would like to inform you of the importance that TOP SCHOOL, SL attaches to the processing of your personal data. To achieve this objective, we will try to transparently and clearly explain the different ways and methods through which we collect, process, and use your data provided by the users of the website hispalang.com, managed by TOP SCHOOL, SL, through forms and/or cookies so that you can freely and voluntarily decide whether you want us to process them.
Additionally, we offer you different communication channels to send us any inquiries regarding the processing of your personal data, giving you full control over them.
To provide you with the best service and to facilitate usage, we analyse the number of pages visited, the number of visits, as well as user activity and frequency of use. To this end, TOP SCHOOL, SL uses the statistical information prepared by the Internet Service Provider.
Using this website implies acceptance of all the terms set out in this privacy policy, so we kindly ask you to read it carefully before accepting them.
TOP SCHOOL, SL reserves the right to modify this policy to adapt it to legislative or jurisprudential changes, as well as industry practices.
As a user, you guarantee that the data you provide is accurate, authentic, and truthful, and commit to keeping it up to date. TOP SCHOOL, SL is exempt from any responsibility regarding the inaccuracy of the data.
The language used on this website will be Spanish and English. TOP SCHOOL, SL is not responsible for any consequences arising from misunderstandings of the language by the user or any erroneous translations that may be made of the text presented here.
LEGAL FRAMEWORK
TOP SCHOOL, SL has adapted its website hispalang.com in accordance with legislative requirements.
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR)
Organic Law 3/2018 of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD)
Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce (LSSI)
NOTICE TO MINORS
With the current regulatory changes, we inform you that if you are under fourteen years old, it is mandatory to obtain consent from parents or legal guardians for the processing of your personal data.
Under no circumstances will data regarding the professional, economic situation, or the privacy of other family members be collected from minors without their consent.
If you are under fourteen years old and have accessed this website without notifying your parents, you should not register as a user.
COOKIES
Cookies are small data files sent to your browser or related software from a web server and stored on your computer or device. Cookies often include an anonymous unique identifier and track and store your user preferences while using the website, as well as technical information about your use of the website.
As established in Recital 30 of the GDPR, natural persons may be associated with online identifiers provided by their devices, applications, tools, and protocols, such as Internet protocol addresses, session identifiers in the form of “cookies”, or other identifiers such as radio frequency identification tags. These can leave traces that, in particular, when combined with unique identifiers and other data received by servers, may be used to create profiles of natural persons and identify them. For this reason, TOP SCHOOL, SL has a cookie policy that complies with the applicable regulations.
In general, when the installation and/or use of cookies involves the processing of personal data, whether they are first-party or third-party cookies, session or persistent cookies, TOP SCHOOL, SL, as the data controller, will provide the necessary information in this regard and will obtain the user’s prior informed consent to install and/or use them. Only cookies that exclusively allow communication between the user’s device and the network, or those strictly necessary to provide a service requested by the user, will be exempted from such consent. For example, “technical cookies” (e.g., those necessary for browsing the platform or application), “personalization or configuration cookies” (e.g., those that allow the page to recognize the user’s language, etc.), and “security cookies” (e.g., detecting repeated failed login attempts) will be exempt.
The user can configure their browser to be alerted to the reception of cookies and to prevent their installation on their device. Please refer to our Cookie Policy for more information on how to configure cookies.
SOCIAL MEDIA
The website may contain links to other websites. The purpose will be to inform followers about activities, offers, or news via any method allowed by the social network, as well as to provide personalized user support. Please note that TOP SCHOOL, SL is not responsible for the privacy and personal data processing practices of other websites. This document on Personal Data Protection Policy applies exclusively to the information collected on the website by TOP SCHOOL, SL. We recommend that you read the privacy policies of other websites linked to from our site or that you visit in any other way.
Below are links to the privacy policies of social networks:
Facebook: https://www.facebook.com/legal/terms
Twitter: https://twitter.com/tos?lang=en
Google: https://www.google.com/policies/privacy/
Pinterest: https://policy.pinterest.com/en/privacy-policy
Youtube: https://www.youtube.com/static?gl=es&template=terms&hl=es
Instagram: https://es-la.facebook.com/help/instagram/155833707900388
Under no circumstances will “TOP SCHOOL, SL” extract data from social media unless express and specific consent has been obtained from the user for this purpose (e.g., for a competition). The legal basis for this processing will be the consent of the data subject.
Additionally, the Data Controller reserves the right to remove any information published by third parties on its social media accounts that violates the law, incites violations, or contains messages that harm the dignity of individuals or institutions. It also reserves the right to block or report profiles responsible for such messages.
PRINCIPLES WE WILL APPLY TO YOUR PERSONAL DATA
In processing your personal data, we will apply the Article 5 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and consider what is stated in Recital 39 of the aforementioned GDPR:
- Principle of lawfulness, fairness, and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes, using clear and simple language, which we will inform you of in advance with full transparency.
- Principle of data minimisation: We will only request the strictly necessary data related to the purposes for which we need them. The minimum possible.
- Principle of data retention limitation: Data will be kept for no longer than necessary for the purposes of processing. Based on the purpose, we will inform you of the corresponding retention period, and for subscriptions, we will periodically review our lists and delete any inactive records for a considerable period of time.
- Principle of integrity and confidentiality: Your data will be processed in such a way that ensures an adequate level of security and confidentiality. You should know that we take all necessary precautions to prevent unauthorised access or misuse of our users’ data by third parties.
DATA COLLECTION: PURPOSE/LEGAL BASIS/RETENTION PERIOD
| Contact Form | |
|---|---|
| Purpose | To manage requests, answer questions, complaints, and comments regarding the services provided through our website. |
| Legal basis | The legal basis for this data processing is explicit consent given prior to registration by checking the acceptance box for the terms of this privacy policy. The legal basis is legitimate interest to resolve your inquiries or complaints. If you contact us regarding an issue related to a purchase, the legal basis will be execution of the sales contract. If it is a query to exercise any of your rights, the legal basis for processing will be compliance with legal obligations on our part. |
| Retention period | It will be kept as long as necessary to manage and resolve your request. |
| Mandatory data | Name, email. |
| Category | Identifying |
| Exercising your rights | administracion@topschool.es or file a complaint with the supervisory authority, the www.aepd.es. Exercising these rights is free of charge. |
| Registration Form | |
|---|---|
| Purpose | To manage purchase requests for the different products offered on the website. We will retain your purchase history and use details of products you have previously purchased to suggest other products we think you may be interested in, if you have previously subscribed to our newsletter. This includes payment services, collections, as well as the management of returns and warranties. |
| Legal basis | The legal basis is the execution of the sales contract. |
| Retention period | The retention period will be 6 years to comply with legal, fiscal, and commercial obligations. |
| Mandatory data | Student data: Full name, email, date of birth, age, phone, ID. Parent data: Full name, email, phone, ID, number of siblings, full address. Mother data: Full name, email, phone, ID, number of siblings, full address. |
| Category | Identifying |
| Exercising your rights | administracion@topschool.es or file a complaint with the supervisory authority, the www.aepd.es. Exercising these rights is free of charge. |
| Subscription Form (Newsletter) | |
|---|---|
| Purpose | Managing your subscription to our newsletter, which may contain promotions, offers, news, and updates about our products. We will keep a record of the articles you have clicked on our website and use that information to personalise the advertising we show you on this site, based on the articles you have read, to match your interests. Notifications will be sent through the specified electronic channels. |
| Legal basis | The legal basis for the processing of your data is explicit consent which you provide prior to the activation of your subscription by checking the acceptance box for the terms and conditions of this privacy policy. |
| Retention period | The retention period will be indefinite, until you decide to exercise your right to object/cancel through the means provided for this purpose. |
| Mandatory data | IP, Name, Email. |
| Category | Identifying |
| Exercising your rights | administracion@topschool.es or file a complaint with the supervisory authority, in this case, the www.aepd.es. Exercising these rights is free of charge. |
| Blog Registration Form | |
|---|---|
| Purpose | We use your personal data to register you as a user of the blog, allowing you to post comments and participate by sharing your opinions on other users’ comments on the blog. |
| Legal basis | The legal basis for the processing of your data is explicit consent which you provide prior to the activation of your subscription by checking the acceptance box for the terms and conditions of this privacy policy. |
| Retention period | The retention period will be indefinite, until you decide to exercise your right to object/cancel through the means provided for this purpose. |
| Mandatory data | IP, Name, Email. |
| Category | Identifying |
| Exercising your rights | administracion@topschool.es or file a complaint with the supervisory authority, in this case, the www.aepd.es. Exercising these rights is free of charge. |
| Your Rights and How to Exercise Them | |
|---|---|
| Right of access | To be informed of the data we hold about you. |
| Right to rectification | You can rectify, correct, update, or complete any data you consider inaccurate regarding yourself. |
| Right of erasure | You can request that your personal data be deleted from our system. |
| Right to object | You can object to the processing of your personal data unless the legal basis for processing is legitimate interest or the exercise or defence of possible claims. |
| Right to restriction of processing | You can request the restriction of the processing of your personal data, in which case, they will only be retained for the exercise or defence of claims. |
| Right to data portability | If technically feasible, you can request the portability or transfer of your personal data to another data controller. |
You can exercise your rights by sending an email to the address administracion@topschool.es, with the subject: “Data Protection Rights”, and identifying yourself with your ID or equivalent document.
Interested parties also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the www.aepd.es, if they believe that the processing of personal data concerning them infringes the Regulation. Exercising these rights is free of charge.
CONFIDENTIALITY AND SECURITY OF DATA
At hispalang.com, we are committed to processing your personal data in accordance with the purpose for which they were collected and not using them for any other purpose unless you give us consent to do so.
TOP SCHOOL, SL has adopted and implemented all the organisational and technical measures within its reach to prevent improper use, unauthorised access by third parties, or alteration of your personal data.
Regarding confidentiality in the processing of your personal data, TOP SCHOOL, SL is committed to taking the necessary measures to ensure that access to personal data by both internal personnel and collaborators or service providers will comply with the required security standards in accordance with the current data protection regulations.
This website includes an SSL certificate. This is a security protocol that ensures that your data is transmitted in an integral and secure way, meaning that the transmission of data between a server and the user’s web browser, and vice versa, is fully encrypted.
Despite this, TOP SCHOOL, SL cannot guarantee the absolute invulnerability of the Internet network and, therefore, the breach of data through fraudulent access by third parties. In the event of a security breach, TOP SCHOOL, SL will follow the incident notification protocol developed for this purpose.
PROCESSORS / RECIPIENTS / THIRD PARTIES
According to the GDPR, in its Article 4, the following definitions apply:
«Data Processor» the natural or legal person, public authority, service, or other body that processes personal data on behalf of the data controller;
«Recipient» the natural or legal person, public authority, service, or other body to whom personal data is communicated, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation in accordance with EU or Member State law are not considered recipients. The processing of such data by those authorities shall comply with data protection rules in accordance with the purpose of processing;
«Third Party» any natural or legal person, public authority, service, or body other than the data subject, the data controller, the data processor, and the persons authorised to process personal data under the direct authority of the controller or the processor;
All of them comply with the legal requirements to ensure an adequate level of security when processing your personal data, providing guarantees through the acceptance of contracts or certifications:
- Standard contractual clauses (contracts with data processors).
Among them, we have:
| Technological Services | GRUPO LOADING SYSTEMS, S.L. | Web hosting and maintenance. Hardware maintenance and systems administration. |
|---|---|---|
| Financial Entities | Management of payments, collections, and refunds. | |
| Marketing/Advertising | Subscription management and sending of newsletters. Re-marketing management. | |
| Consultancies/Advisors | ZENIT CONSULTORES DEL LEVANTE 2017 SL | Advisory and auditing services. |
Privacy policy updated on 18/01/2021.
This privacy policy may be amended. We recommend reviewing the privacy policy periodically.